Lines are open everyday between 2pm & 8pm.
Calls are answered by one of our fantastic team who all have experience of surviving abuse. Everyone who works on our phone line truly understand some of the pain, sadness, isolation or confusion you might be going through as well as some of the hurdles you might be up against.
When you speak to someone you will immediately know you have reached a safe place. Everything is confidential and our sole purpose is to support you in whatever way you need.
Primarily we want any woman who is experiencing abuse to know she is not alone. We understand it is not easy to leave a situation and we are here to offer empathy and understanding about your circumstances. Even when you are ready to leave It can feel overwhelming, scary or lonely and we are here to offer guidance and vital support to ensure your safety and give you the best chance at reclaiming your life free of abuse.
One of our dedicated team can chat with you via our live chat service. It's free, easy to use and you will receive instant responses from someone who really gets what you are going through. It feels the same as having a private and supportive conversation and is open to anyone who wants support. It is perhaps best suited for those who are nervous about speaking on the phone due to personal anxiety or a lack of privacy.